Our Commitment To Privacy

Your privacy is important to us.

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

This Privacy Policy describes our privacy practices in relation to the use of our websites and the related applications, services, and programs offered by Us (collectively, the “Services”), and in relation to individuals’ choices regarding use, access and correction of personal information.  “You” means the person who accesses and uses this website, and includes the legal entity You represent in using this website on their behalf or as part of your employment.

Any reference to “We” or “Us” includes, as applicable,, now in existence or hereafter created or acquired who provides You the Service or information from within a website that includes a link to this Privacy Policy.  The name, address, e-mail, and any payment information provided by You to us, together with information regarding the manner of use via this website, will be processed by Us, and other third-party service providers as permitted by this Privacy Policy or as otherwise permitted by law or regulation.

By using this website, You agree that We may share with third parties Aggregate Information, individual information, and locator information gathered by this website in the course of your use of the website. “Aggregate Information” is information which describes the habits, usage patterns, and/or demographics of users as a group, but does not describe or reveal the actual identity of any particular user.

Transfer of your personal information from the EEA

Given that the internet is a global environment, using the internet to collect and process personal information involves the transmission of data on an international basis. The use of this website resulting in the transfer of personal information from the European Economic Area (EEA) or Switzerland to non-EEA countries is in accordance with this Privacy Policy and your continued use of our Services.  Therefore, by using this website or any Service, You agree to the transfer, storage or use of your personal information outside your country of residence to any country (including without limitation the United States, Canada, the United Kingdom, or Australia) where We have facilities or We engage third parties (such as payment processors, cloud service providers, or other IT providers and other companies that provide services as We request). You understand that the countries to which We may transfer personal information may not have as comprehensive data protection requirements as does your country.

Where Australia’s Privacy Act applies to your personal information, You agree that we will not be responsible for a third-party’s breach or mishandling of your personal information, and You agree not to seek redress from us.

Disclosure of Personal Information

We disclose your personal information to third parties who provide some of our Services through contractual arrangements or where sharing of personal information is necessary to operate our website, and to our affiliated companies to share their services with You.

For example, We:

provide your credit card information to the card-issuing bank to confirm payment for products and services purchased on our websites.

provide your shipping address to the delivery service to deliver products that You ordered (if applicable).

share your personal information with third parties performing certain tasks on our behalf, which may include operational or administrative assistance of the website or Services.

share your personal information with third party companies who may provide customer service related help and assistance when You call in to our number, send Us an e-mail, or use our chat capabilities (when available), limited to that personal information reasonably required to resolve the purpose for which You contacted Us.

use your information to conduct polls or surveys.

We may also share personal information as otherwise described to You at the point of collection.

Where Required or Permitted By law

We may disclose personal information (i) if it is required by law enforcement or judicial authorities; (ii) if We have a good faith belief that We are required or permitted to do so by law or legal process; or (iii) to protect the rights, reputation, property or safety of


We may provide additional information to You via e-mail, including service messages with important information about your account, informative newsletters, special promotions, and other announcements related to the products and Services We offer.  You will have the option to manage your subscriptions to these communications or unsubscribe from receiving e-mail messages.

We may share your personal information with third-party advertisers or advertising networks for their advertising, such as Facebook.  For example, if You click on an ad, the ad poster will know You visited the page that You clicked on. Also, advertising partners can associate personal data collected by the advertiser directly from You with our cookies and similar technologies.

Your Consent

By using our site, you consent to our website’s privacy policy.

The Information We Collect

This notice applies to all information collected or submitted on the Joytree website. On some pages, you can make requests, and register to receive information.

The types of personal information collected at these pages are:


Mailing Address

Phone Number

Email Address

We use the information you provide about yourself when requesting information to complete that request.

We do not share this information with outside parties.

The email address you provide for receiving information, will only be used to send you information and future updates. If at any time you would like to unsubscribe from receiving future emails, you may do so.

When you visit the Joytree website, you disclose certain information, such as your Internet Protocol (IP) address and the time of your visit. Joytree records this basic information about visits to our site, as do many other sites.

Your Device and Location

When You visit or leave this website (including our plugins or cookies or similar technology on third-party websites), We receive the URL of both the website You came from and the one You go to next. We may also gather information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier.

If You use our Services from a mobile device, that device will send Us data about your location. Most devices allow You to prevent location data from being sent to Us.


Cookie technology is employed when you access Cookies help us keep track of the pages that you visit while on our website.

This website employs “cookies” to speed navigation of the website, recognize each user and the user’s access privileges, and track a user’s website usage.

We use and allow certain other companies to use certain tracking technologies including cookies, web beacons, and other similar technologies on our website to provide You information and/ or services.

Cookies are pieces of information that are transferred to your computer from a web server. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies.

The term “Cookies” is used in this Cookie Policy to include all similar techniques and technology, including web beacons and log files.  A web beacon is a small graphic image or other web programming code (also known as “clear GIFs” or “pixel tags”) that may be included in our web pages and messages.

Types of Information We Collect

Cookies help Us learn how our Products are used and to improve the Products. Examples of the types of information that We collect through Cookies include:

The number of website visitors and website views, the pages of Products viewed, the clicks made on the Products, and the total duration of navigation on the Products;

The name of the page that referred You to our website;

Whether this is your first time visiting our website;

Your viewing preferences (e.g. layout, sizing preferences, language etc.);

Your city and country; and

the type of browser used and your IP address, so that We can identify You during your future visits.

How We Use Cookies

Examples of ways We use Cookies include:

To track usage of the Products;

To control the display of ads, including interest-based ads;

To determine if  You opened our emails;

To customize elements of the promotional layout and/or content of the pages of our website; and

To personalize information.

We (or third-party service providers on our behalf) may also use Cookies to collect aggregate information about Products on an anonymous basis. We may share such anonymous information with our business partners, advertisers and other third parties for any business purpose.

Types of Cookies We Use on Our Products

We use first party and third-party Cookies for several reasons. Some Cookies are required for technical reasons in order for our Products to operate, and We refer to these as “essential” or “strictly necessary” Cookies. Other Cookies enable Us to track and target the interests of our users and to enhance the experience on our Products. Third parties also serve Cookies through our Products for advertising, analytics and other purposes. The specific types of first and third-party Cookies served through our Products and the functions they perform are described in more detail below.

First-party Cookies

These Cookies are created by They allow You to browse our Products and use their features.

Essential Cookies: These Cookies are strictly necessary to allow You to move around the Products and use their features. Without these Cookies, We cannot enable the Products to function on your device. Therefore, these Cookies cannot be disabled.

Functional Cookies: These Cookies allow us to remember choices You make on our Products (such as your preferred language or the region You are in). To refuse these Cookies, please follow the instructions below under the section Cookie Management. Note that by disabling functional Cookies, You may not be able to use some of our features or those features may not function properly.

Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Products, such as the links You click on. The code is temporarily downloaded onto your computer or other device, is active only while You are connected to the Products, and is deactivated or deleted thereafter.

Analytics Cookies: We use Cookies and other identifiers to see how You use our Products in order to enhance their performance and develop them according to the preferences of our customers and visitors. For example, Cookies may be used to maintain a consistency across our Products, determine how visitors use our Products, track errors, and measure the effectiveness of our promotional campaigns. To refuse these Cookies, see the section Cookie Management.

Third-Party Cookies

Some of our third-party partners (including advertisers and marketing services companies) may set and access Cookies on your device as well, or We may do so on their behalf. We do not have control over how these third parties use such Cookies or the information derived therefrom, and this Privacy Policy does not cover any use of information that such third parties may collect from You or the methods used by the third parties to collect that information. These types of Cookies include:

Advertising Cookies: These Cookies, defined exclusively by third parties, collect several types of data about your browsing habits, as well as your preferences for products and services. This information allows Us to serve You relevant advertisements on our Products. To refuse these Cookies, please follow the instructions below under the section Cookie Management. Some advertisements may also contain an icon that You may click on to find out more about how to manage your advertising preferences.

Third-Party Functional Cookies: These Cookies are defined by third parties who support our Products and allow You to use useful services and features. To refuse these Cookies, please follow the instructions below under the section Cookie Management.

Duration of storage of Cookies on your device

We use both “session Cookies” (which expire once You close your web browser) and “persistent Cookies” (which stay on your computer until You delete them).

Cookie Management


To learn about Google Analytics’ currently available opt-outs for the Web, please visit

Disabling Advertising Cookies

Some advertising service providers may be members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. If You opt-out of receiving targeted ads in this manner, You will continue to receive advertising messages after You opt-out, but they will not be tailored based on your usage of the Products or third-party websites. If You would like to learn information about how advertisers’ use of tracking technologies and your options, visit To learn more about how interest-based information is collected, whether the companies we use are part of an industry network regarding behavioral advertising and to know your choices, visit The collection of information via certain ads served to users in Canada may be managed by visiting

Keep in mind an opt-out is Cookie-based and only affects the specific device and browser on which the opt-out is applied.

Using Browser Settings

You can disable and/or delete most types of Cookies through your browser settings. If You use your browser settings to block all Cookies, You may not be able to access parts of our or others’ Products. For information about how to modify the Cookies settings on some popular browsers please see the following:

Apple Safari

Google Chrome

Microsoft Internet Explorer or

Mozilla Firefox

Changes to the Cookies Notice

We may revise this Notice from time to time. Changes made will be reflected on this page. Please re-visit this Cookie Notice regularly to stay informed about our use of Cookies. If You have any questions, please contact Us at

Links to Other Sites

This website may contain links to other websites. Please be aware that We are not responsible for the privacy policies and/or practices of such other websites. We encourage You to read the privacy statements of any linked sites as their privacy practices may differ from ours.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We take the security of your information very seriously, and use industry accepted tools and procedures that protect the files in our data system.

However, due to the open communication nature of the Internet we cannot guarantee that all communication, either from you to us, or from us to you, will be free from unauthorized access by third parties, nor can we be responsible for information stolen from our servers by information harvesting software which may have the ability to scrape data.  It is important for You to also protect yourself against unauthorized access to your password and to your device.

Your Rights and Choices

Where applicable laws provide, You may have certain rights with respect to your personal information as further described in this section.  If You would like further information regarding your data subject rights, or You would like to exercise any of these rights, please contact Us as described in the “How to Contact Us” section at the end of this Privacy Policy.

You can tell Us to not contact You with promotional information regarding our Services and those of third parties either at the point information is requested on our website (by checking or un-ticking, as directed, the relevant box) or by following the “unsubscribe” instructions on promotional communications sent to You.

Where applicable, You may request that We:

provide access to and/or a copy of certain personal information we hold about You.

prevent the processing of your personal information for direct-marketing purposes (including any direct marketing processing based on profiling).

update your personal information which is out of date or incorrect.

(where reasonable), restrict the way that We process and disclose certain of your personal information.

provide You your personal information.

cease processing of your personal information.

delete certain information which We are holding about You (request that you be forgotten).

In some circumstances, for example, if We need to continue processing Your personal information for our legitimate interests or to comply with a legal obligation, we may not be able to grant your requests.  An exercise of the right to be forgotten will result in your inability to use the website and/or Service, and will break any linkage between your prior account and your historical engagement data.

Requests & Responses:

We may request You provide Us with information necessary to confirm your identity before responding to your request. In the case of access and correction requests, please provide as much detail as You can about the particular personal data You seek, in order to help us locate it.

We will consider all requests and provide our response within the time period stated by applicable law.

Where We decide not to make a requested correction to your personal data and You disagree, You may ask us to make a note of your requested correction with the personal information we hold.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important.

For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

If You have reason to believe that any personal information has been submitted to Us by a child under thirteen, contact Us and upon verification of each claim, We will delete that personal information as soon as possible.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website.

These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.

We therefore will not distribute your personal information to outside parties without your consent.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us via email at

We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Change of Control or Sale

We may share your personal information in the event our business or Service is sold, as part of a merger or change in control, or in preparation for these events. Any successor entity will have the right to continue to use your personal information.

Changes to our Privacy Policy

We reserve the right to change or amend our Privacy Policies at any time in order to address new issues relating to privacy and information security, and will immediately post those changes to our website.

Any such change will become effective immediately upon being posted, unless stated otherwise.

How To Contact Us

Should you have other questions or concerns about these Privacy Policies, please contact us at

Updated October 25, 2018